NMAAHC-header_2016_600.pngADDITIONAL FREE TIME ENTRY PASSES will be available at 9:00 am (EDT) on Tuesday, September 6, 2016.

The museum will now be open to the public for additional hours over the Grand Opening Dedication Weekend through Sunday, October 2. The additional extended hours provide more than 80,000 new Timed Passes from Saturday, September 24 to Sunday, October 2. Timed Passes will also be released for November and December, 2016 on Tuesday, September 6.

To access Timed Passes go to or call ETIX Customer Support Center at (800) 514-3849 or (919) 653-0443.
Ordering passes online will be faster, as phone wait times may be long.

For additional information about timed-passes, please visit

  • Timed passes are required for entrance into the museum for every visitor including infants because of the time required for security screenings.
  • There are no same-day Timed Passes on September 24 and 25.

Online: Free timed passes for visitors will be available online There is a limit of six free timed passes per order.

Phone: Up to six free timed passes obtained through the ETIX Customer Support Center will be emailed or mailed in advance. Contact ETIX Customer Support Center at (800) 514-3849 or (919) 653-0443. Hours of operation:MondaySaturday, 9 a.m. to 8 p.m., and Sunday, noon to 8 p.m. EDT.

Nonprofit Groups: School, student, religious and community-based organizations with groups of 10 or more may obtain free advance timed passes by phone. Contact ETIX Customer Support Center at (800) 514-3849 or (919) 653-0443.

Same-day Passes in Person: Beginning Monday, Sept. 26, a limited number of same day passes will be available. Four free timed passes per visitor can be obtained in person at the museum on the same day of the visit. There will be no same-day walk-up passes available Sept. 24 or Sept. 25. Passes are distributed on a first-come, first-served basis by the museum’s Visitor Services staff beginning at 9:15 a.m. daily. These Same-Day Passes cannot be reserved in advance.

We look forward to welcoming you to the National Museum of African American History and Culture.

Most sincerely,
edison signature
Edison R. Wato, Jr.
Membership Manager